Then remove the Globe and set it aside (you do not have to empty it of litter). Step 2: Disassemble the Bonnet and Globe Remove the Bonnet by depressing the side tabs, tilting it backward, then lifting up, and set it aside. If you are still having trouble, contact Customer Service. Step 1: Power Down Press the Power button to turn the unit off, then unplug the power supply from the back of the Base. You cant even call the company for troubleshooting. Verify that the Globe completes the clean cycle - if YES you're done. The red light constantly stays on rendering this nearly 700 litterbox useless. 2.25kg or 5lb cat then activates the cat sensor. 4.5kg or 10lb is about the right weight in the globe with nothing in the waste drawer. Have you changed your litter recently Density (weight per volume) varies. Find the round black adjustment foot and simply turn it Clockwise (2) full complete turns (720 degrees).Ħ. There is a weight equation in the Robot, so if you have light litter, you need heavier cats. Turn the Base upside down so you are facing the bottom surface. Re-position Globe and verify that it completes a clean cycle (in this case adjustment of the cat sensor was not needed).ĥ. Does the Globe now turn? If NO try repeating, but if still no rotation of the gear, then you will need to contact Customer Service. Try 'exercising' the Safety Line in the Base - push and release it several times such that you hear the clicking noise of a switch. If YES, turn off power and go to step 5.Ĥ. Here are recommended steps for adjusting the Cat Sensor:Ģ. This problem can be easily fixed by simply adjusting the Cat Sensor. If the Cat Sensor is triggered continuously for more than 2 minutes then the red light starts to blink. Sometimes after adding litter or replacing litter in the globe, the total weight of the globe becomes high enough that during the rotation or even while stationary (without cat inside) the cat sensor is triggered. Have you ever found your Litter-Robot stopped in mid rotation and possibly with the red light blinking? This could be a sign that your cat sensor needs adjustment.
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